Select the correct letter for each term.
| Term | Definition | Your answer |
|---|---|---|
| 1. Aisle seat | a. Flight that stops in another city | |
| 2. Jet lag | b. Place to collect luggage | |
| 3. Layover | c. Seat next to walkway | |
| 4. Baggage claim | d. Tiredness across time zones | |
| 5. Check-in | e. Register for flight |
β¬οΈ Drag these strips into correct order below (1 = top):
Scenario A (flight cancelled):
Scenario B (suitcase overweight):
Scenario C (seat change β bathroom smell):
Scenario A: "Excuse me, my flight to Berlin has been cancelled. Can you rebook me on the next flight?" / "Is it possible to get a hotel voucher?"
Scenario B: "My suitcase is overweight. How much is the excess baggage fee?" / "Can I move some items to my carry-on bag?"
Scenario C: "I'm sorry to bother you, but my seat is next to the lavatory and there's a strong smell. Is it possible to move to another seat?"
| Term | Definition | Answer |
|---|---|---|
| 1. Carousel | a. Proof of ownership | |
| 2. Damaged | b. Moving belt | |
| 3. Lost and Found | c. Torn/broken | |
| 4. Claim tag | d. Missing luggage office | |
| 5. Unaccompanied | e. Luggage on different flight |
5h delay β ask for meal vouchers:
Overnight delay β need hotel:
Miss connecting flight:
5-hour delay β meal vouchers: "My flight is delayed five hours. Will the airline provide meal vouchers?"
Overnight delay β hotel: "Since the delay is overnight, will you provide hotel accommodation?"
Missed connection: "I will miss my connecting flight. Can you rebook me on the next available flight?"
| Phrase | Match (a-f) |
|---|---|
| 1. "We have reached cruising altitude" | |
| 2. "Final descent" | |
| 3. "Remain seated, seatbelt fastened" | |
| 4. "Turbulence ahead" | |
| 5. "Prepare for takeoff" | |
| 6. "Cabin crew, arm doors" |
"We are beginning our final ... local time 7:20 PM. Please ensure seatbelt ... cabin ... expect light ."